Frequently Asked Questions
What is your shipping policy?
AMATUNI delivers to Armenia, the United States, France, Italy, Spain, Germany, and Georgia. Deliveries inside Armenia are handled by HayPost home delivery; every other destination is sent with FedEx. Delivery is charged on every order. Delivery details will be confirmed with your order.
What is your return policy?
We accept returns within 30 days of delivery, provided items are unworn and in original packaging.
How do I track my order?
Sign in and visit your Order History page for real-time status on every order.
Where do you deliver?
Armenia, the United States, France, Italy, Spain, Germany and Georgia. Deliveries inside Armenia are handled by HayPost home delivery; everywhere else is sent with FedEx.
How is payment handled?
Checkout sends us an order request. Our team then contacts you to confirm availability, delivery and payment before anything is charged. Never send card numbers, CVV codes, PINs or one-time codes by message or phone.